faq

What is Brokar?

Brokar is a Dubai-based house of modest demi-couture, founded in 2018 by couturière Dima. We make abayas, kaftans and modest daywear by hand, in limited numbers, and ship worldwide.

Is Brokar religious or Islamic wear?

No. Brokar makes modest fashion anyone can wear — with the hijab or without it. Modesty at Brokar is a style choice, never a label.

Do you have a boutique I can visit?

Brokar is exclusively online. Every piece is made in our Dubai atelier and delivered to you — wherever in the world you are.

How is a Brokar piece made?

Each design begins with the cloth. We choose a rare textile, design the piece around it, then cut, seam and finish it by hand in our atelier. We make only a small number of each style, and when a style is gone, it is not remade.

What does “limited numbers” mean?

We produce a few of each design — intentionally. It protects your individuality: you will not meet your piece on someone else across the room.

How does sizing work?

Our pieces are made in standard sizing, and many styles are cut in a relaxed, free-size silhouette designed to drape rather than fit close. Each product page tells you which applies and notes the key measurements. If you are between choices, write to us — we know each piece’s cut and advise personally.

How long does delivery take?

Shipping is complimentary across the Gulf. orders typically arrive within four business days; international orders within six business days, depending on destination. Full details are on our Shipping & Delivery page.

Do you ship worldwide?

Yes. Brokar ships worldwide from Dubai. International duties and taxes, where applicable, are the recipient’s responsibility unless stated otherwise at checkout.

Can I return or exchange a piece?

Because each Brokar piece is made by hand in limited numbers, all sales are final — we do not offer returns, refunds or exchanges, except where a piece arrives damaged. If your piece arrives damaged, write to Hello@Brokar.net within 24 hours of delivery with your order number and clear photographs of the piece, and we will make it right. Full details are on our Returns & Refunds page.

How do I care for my piece?

Fine textiles reward gentle care. Follow the care note on your piece’s label and product page — as a rule, dry clean embroidered and delicate cloths, store on a padded hanger away from direct sun, and steam rather than iron where possible.

How can I reach you?

Write to Hello@Brokar.net, message us on WhatsApp +971528850480, or find us on Instagram @Brokarabaya. We reply personally.